110615T5 – SDM (Software Development Manager)

Job Code: 110615T5

Core Skills: Case Handling / Software Upgrade support of One NDS Family SDM products

Technical Skills:

NT-HLR FE, One-NDS/C-NTDB, One-EIR, One–AAA, HSS, and One BSF  including following activities:
Ready to work in NAM Business Hours ( 7 PM IST to 3 AM IST)

• Fast learner, long term player,  Positive attitude

  • HP/ATCA Hardware hands-on and troubleshooting / software Upgrade/Update with Testing of Software releases, change deliveries.
    • Network and Solution troubleshooting, excellent support in SDM Related Parameters, features and their impacts.
    • Network element upgrade and Method of Procedure (MOP) validation and test
    • Technical end to end support into customer networks.
    • Participate in 24/7 emergency on-call support;
    • Provide proactive maintenance service support and delivery;
    • Support change management service delivery;
    • Organize and participate in pilot and roll-out upgrades and patch installations,
    • New technology support and Service deployment with excellent IP and Unix support.;
    • Ensure quality & customer Service Level Agreements (SLA) are met;
    • Consult with customers regarding optimization, planning, feature activations, and other improvements
    • Knowledge on Resolve tool/Advantage commander/Netact will be an added advantage.
    • Support required on customer specific time zones and maintenance hours.                                               • Shell & pearl Script with Linux and Unix Certification.
    • Good in depth knowledge in the basic call flows                                                                                           • Good Communication and Presentation Skills to handle global customers.
    • Experience in HP Blade System c7000 enclosure and infrastructure configuration and management.

Software Development Manager: 5-10 Years of experience.

110615T4 – Operational Support System (OSS) Consultant/Specialist

Job Code: 110615T4

Core Skills: Trouble Shoot of Network Elements and Software Change Management

Technical Skills:
• Remote case handling and software change management for the Global customers is added advantage.
• Troubleshoot system management, fault management, configuration management and performance management issues.
• Troubleshooting integration problems of Network elements in 2G, 3G, 4G technologies. • Cooperate with the team to resolve complex matters
• Investigate and provide RCA for any major outages
• Support report writing as required by management
• Emergency ticket handling. Shift operations and 24×7 On-call support.

• System Administration of Linux/Windows environment.
• Experience in OS like Linux, Windows
• Experience in RDBMS like Oracle
• Basic understanding of Telecom Network
• Basic understanding of IP Network
• Experience with trouble ticket tools and process

Open Source Software Consultant/Specialist: Administration/Installation/Upgrade/Troubleshooting experience in any of the products below
NSN NetAct/ NetAct Global Reporter/ NetAct Service Quality Manager
NetAct Advanced Monitor/ Serve atOnce Traffica/ Performance Manager

100615T2 – Telecom Network Optimizer

Job Code: 100615T2

Core Skills: Network Planning, Database, Network Optimization

Technical Skills:
1.       Post processing  ,DT Logs analysis & Optimization of 3G (WCDMA Network).
2.       Analysis of CSF (Call setup fail )& CD(Call drop).
3.       Layer 3 analysis.(call flow )
4.       Event Analysis(1a,1b,1c,2d,2f,3d,3a).Understanding of SIB messages.
5.       Quality & Coverage recommendations.
6.       Physical optimization
Tools used
1.       Actix analyzer.
2.       Nemo analyzer.
3.       Tems discovery.
4.       Map info

Telecom Network Optimizer: 4-6 yrs of exp.